Frequently Asked Questions

Digital templating means recording the exact shape of a space or item as precise 3D points rather than making a physical cardboard or timber template. The points are turned into a drawing that can be used by designers, fabricators and CNC machinery.

Walls, corners, edges, openings, ceiling heights, floor levels and fixture positions. For templating we also capture contours, cut-outs and curves.

The Leica vPen we use is specified by the manufacturer to ±1 mm at 10 m, and the sensor’s reflectorless 3D point accuracy is specified at 1.0 mm at 10 m. Results depend on site conditions and the measuring task. See the accuracy note below.

A Leica iCON iCS50 robotic construction sensor, a wireless Leica vPen, and Leica iCON trades software on a tablet.

No. The pen touches the surface lightly and nothing is attached, drilled or marked. We can measure on any surface, including glass.

Most kitchens and bathrooms take [X hours]. Larger or more complex jobs take longer and are quoted accordingly.

Typically within [X business days] of the site visit.

Someone should be present to give access.

Clear access to the areas being measured. For benchtop templating, base cabinets should be installed in their final position. We’ll confirm what we need when you book.

PDF drawings and CAD files (for example DXF). Other formats on request.

We supply the accurate measurements and drawing package a manufacturer needs. Choosing the supplier, product compliance, import costs and quality remain your responsibility.

No. Some products are restricted or banned (for example, engineered stone benchtops, panels and slabs cannot be imported), and many items need Australian certification. See our sourcing guide and check with the relevant authority.

Our data removes the most common cause of fitting errors, which is inaccurate measurement. Fit also depends on the manufacturer building to the drawing, tolerances, and the installation. We recommend checking the supplier’s shop drawings against our data before production.

No. We are not the manufacturer and have no control over how it is made.

Yes, within the limits of our equipment. We measure the item, compare it with the drawing and report each dimension against its tolerance.

The Leica vPen is specified to ±1 mm at 10 m, so we suit tolerances comfortably larger than that, such as fabricated frames, structures and large assemblies. Precision machined parts with very tight tolerances need specialist metrology equipment, and we’ll tell you if a job is outside what we can do.

No. It is a dimensional measurement report.

Often yes, subject to safe access and a clear line of sight.

Pricing depends on the job. See our pricing page or request a free quote.

No.

Greater Melbourne, including [list suburbs]. Contact us for locations outside this area.

Send us a message with a photo. We’ll tell you honestly whether it’s something we can help with.